The visit with your cat

Some tips for preparing for the visit with your cat:

1. Bring your cat’s health record. If you have recently adopted your pet, do not forget the documents provided by the breeder or the shelter.
2. We recommend that you take out insurance for your pet. This will allow you to get the help you need in case of unforeseen circumstances. If you have one, please bring a claim form with you. The veterinarian will be able to fill it out during the visit. If you have any questions about insurance, please contact us!
3. Your pet’s diet can help us understand a lot of things! Take note of the name of your cat’s food. You can also take a picture of the package to help the vet recognize the product. We also recommend that you note any supplements or additives that you add to your cat’s diet.
4. Take note of his daily habits. (e.g. appetite, water consumption, urination, defecation, etc.)
5. Prepare a list with all the questions you want to ask the veterinarian.
6. Bring a stool sample. Your veterinarian may recommend that you have it tested for intestinal worms. A 3-5cm piece is sufficient. You can provide the sample in a Ziploc bag.
7. For his safety, make sure to keep your cat in his carrier when he enters the clinic. It is also recommended that you put your pet in its carrier during the car ride. We can provide one, but it must be returned the same day.
8. The clinic does not have a dedicated waiting area for cats, but we recommend that owners go to the farthest part of the waiting room, away from the entrance and the scale where there is more traffic.

Cancellation Policy: Our team makes every effort to ensure that our patients receive necessary care in a timely manner. If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance so that we can offer that time slot to another animal in need of care. A $30 fee will be charged for an unannounced missed appointment, and must be paid before any other services are rendered.